Privacy Policy

Last Updated: [19-11-2025]
Website: https://plantsphobia.com/
Contact: https://plantsphobia.com/contact-us/
Location: Kerala, India

We Plantphobia  is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

Information you provide directly:

  • Name

  • Email address

  • Phone number

  • Address

  • Payment details (processed securely by third-party payment providers)

  • Any information entered in forms, checkout pages, or contact pages

b) Automatically Collected Information

Collected through cookies, analytics tools, and browser technology:

  • IP address

  • Device type

  • Browser type

  • Pages visited

  • Time spent on pages

  • Referral sources

  • General location data

c) Order & Interaction Data

  • Products viewed and purchased

  • Communication history

  • Preferences and feedback

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Contact you regarding your order or inquiries

  • Send updates, offers, and promotional messages (only if you opt-in)

  • Improve website performance and customer experience

  • Prevent fraud and enhance security

  • Maintain business operations and customer support

3. Sharing of Information

We do not sell or rent your data to any third party.

We may share your data only with trusted service providers for:

  • Payment processing

  • Courier/shipping partners

  • Email/SMS communication tools

  • Website analytics

  • Customer support systems

All partners are required to protect your information and use it only for the services we hire them for.

4. Cookies & Tracking Technologies

We use cookies to:

  • Improve website functionality

  • Remember your preferences

  • Analyse visitor behaviour

  • Personalise your shopping experience

You can disable cookies through your browser settings, but some features may not work properly.

5. Data Storage & Security

We store your information securely and take reasonable steps to prevent:

  • Unauthorized access

  • Data loss

  • Misuse or modification of information

However, no online system is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

As a user, you may:

  • Request access to your personal data

  • Ask us to update or correct your information

  • Request deletion of your data (where legally allowed)

  • Withdraw consent for promotional communication

  • Disable cookies

You can submit a request through our contact page:
https://plantsphobia.com/contact-us/

7. Children’s Privacy

Our website is not intended for individuals under 18.
We do not knowingly collect personal information from minors.

8. External Links

Our website may contain links to other websites.
We are not responsible for their content, privacy practices, or policies.

9. Changes to This Privacy Policy

We may update this policy occasionally.
Any changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us at:
👉 https://plantsphobia.com/contact-us/